Archive for the ‘Tenants’ Category

Students choose Virtual Queuing

Overnight queuing is a thing of the past for student applicants at College and County. Making sure that they have somewhere to live for the next academic year is invariably a worry for many Oxford students. Tales of young people camping outside letting agencies in order to secure a roof over their heads abound. But…

BOILER MAINTENANCE

We are receiving an increasing number of maintenance calls relating to boiler call-outs and the majority of which are due to user errors. All tenants are show exactly how the boilers work at check-in; please can you ensure that if there is a fault you have firstly checked with the member of the house who…

Autumn Leaves…..

With all the fallen leaves on the ground, just a reminder that as Tenants you should take all reasonable precautions to keep gutters and downpipes free of obstruction. During the recent property visits, we’ve noticed a number of drain gullies and grates blocked with fallen leaves and small twigs from the trees. So please take…

A Lightbulb Moment

Would you call an electrician to change a light bulb? Another regular maintenance request we receive at College and County from Tenants is for a contractor to replace light bulbs at a property. In accordance with the tenancy agreement it’s the Tenant’s responsibility to change the bulbs if they blow. “….Tenants’ responsibility to change electric…

Is it Damp, or is it Condensation?

When we think of properties we hear so much about “Location, Location, Location” however when you find that desired property and you are living in it, it’s important to consider some of the practicalities of living in your home and in particular “Ventilation, Ventilation, Ventilation”! It has been determined that the last 12 month period…