Archive for the ‘Tenants’ Category

Frozen Pipes

 As you are aware we have recently experienced a very cold snap which is reported to continue well into February. During this cold spell it’s critical to ensure that the heating remains on at all times, not only to ensure that the property remains warm but to also ensure that you do not experience a…

Chocolate Rewards

Our Property Management team have recently completed another round of their quarterly property visits.  All Tenants are notified of the visits and encouraged to ensure that the Property is well presented.  Any unreported maintenance is also noted by us and forwarded to the Landlord.  This year Tina and Hannah our Property Managers have decided to award a prize…

Students choose Virtual Queuing

Overnight queuing is a thing of the past for student applicants at College and County. Making sure that they have somewhere to live for the next academic year is invariably a worry for many Oxford students. Tales of young people camping outside letting agencies in order to secure a roof over their heads abound. But…

BOILER MAINTENANCE

We are receiving an increasing number of maintenance calls relating to boiler call-outs and the majority of which are due to user errors. All tenants are show exactly how the boilers work at check-in; please can you ensure that if there is a fault you have firstly checked with the member of the house who…

Autumn Leaves…..

With all the fallen leaves on the ground, just a reminder that as Tenants you should take all reasonable precautions to keep gutters and downpipes free of obstruction. During the recent property visits, we’ve noticed a number of drain gullies and grates blocked with fallen leaves and small twigs from the trees. So please take…