The Tenancy Deposit Scheme has published a new set of case studies on its site, illustrating how adjudicators approach a deposit dispute when landlords and tenants cannot reach an amicable agreement between themselves.
It is part of a continuing campaign by the TDS to make deposit resolution open and easy to understand.
This latest set of examples cover redecoration problems at the end of a tenancy, where the tenant had done a better decorating job than the landlord.
Guidance notes deal with issues of ‘betterment’ and replacement costs, and also wear and tear.
The publication of these guidance notes and case histories follows consultation with the Members’ Forum of the TDS as well as incorporating the views sought from consumer organisations such as the National Union of Students, Citizens Advice and Shelter.
TDS chief executive Steve Harriott said: “Although disputes cannot always be avoided, by publishing the experience we have gained, we can help landlords and tenants and their letting agents to find an amicable solution without going through the process of Alternative Dispute Resolution.”
The full case studies and guidance notes can be found on www.tds.gb.com in both the Landlords and Tenants sections.